Bio-Rad’s iSupply 4.0 brought a redesigned kiosk, website, and responsive web app to scientists who rely on lab-based Supply Centers for assays, reagents, and other essential supplies. Previously limited to on-site kiosks, the new experience makes it easier to use the kiosk, browse available products, access additional supplies through bio-rad.com, and log in to a Supply Center from a desktop, tablet, or phone—anywhere, anytime.

We redesigned the interface around the needs of busy lab teams, making everyday tasks clearer and more intuitive. Research into user needs, workflows, and internal practices guided the decision to build a responsive web app, delivering convenient access across devices without requiring a separate mobile app.